Episode
The Office: Conflict Resolution
Overview
When Michael takes over conflict resolution duties from HR, chaos ensues at Dunder Mifflin.
Details
- Series
- The Office
- Season
- Season 2
- Episode
- Episode 21
- Air date
- 2006-05-04
- Runtime
- 22 min
Episode context
Conflict Resolution is Episode 21 in Season 2 of The Office. It aired on 2006-05-04. The runtime is 22 min.
Previous / Next
Episode 20: Drug Testing
Dwight plays the role of Volunteer Sheriff after finding half a joint in the Dunder Mifflin parking lot leading to an investigation. Pam gives Jim a play challenge where he must be silent until he gives Pam a can of Coke.
Episode 22: Casino Night
In the season finale, Dunder-Mifflin holds a Casino Night in the warehouse to benefit charity. While Michael faces the task of juggling two dates, Jim is forced to ponder the reality of transferring to the Stamford branch and what that means for his relationship with Pam.
More episodes from this season
Episode 19: Michael's Birthday
As Kevin and the rest of the crew worry about Kevin's medical test results to see whether or not he has skin cancer, Michael gets angry because no one seems to have fun at the birthday party he threw for himself. Later, Michael takes everyone out to the skating rink to get their minds off of Kevin's possible complications, and Pam and Jim go to the supermarket to pick up some presents for Kevin.
Episode 18: Take Your Daughter to Work Day
A routine office day is changed when children come to Dunder Mifflin for "Take Your Daughter to Work Day". Michael is surprised when he strikes up a friendship with the five-year old daughter of his sworn enemy, Toby. Pam is desperate to befriend her colleagues' offspring and a misunderstanding puts Ryan under Stanley's thumb.
Episode 17: Dwight's Speech
Dwight must confront his fear of public speaking when he is named Dunder-Mifflin's Salesman of the Year. To prepare for a big convention where he is set to give a speech, Dwight turns to Michael to guide him in his quest to conquer the fear. Meanwhile, Pam gets wrapped up with wedding plans, but Jim has plans of a different sort: an escape route out of Dunder-Mifflin and Scranton, at least for long enough so that he doesn't have to witness Pam's wedding. While all of this is happening, the staffers battle it out over control of the thermostat.
Episode 16: Valentine's Day
The Dunder-Mifflin staffers join in kindergarten-like festivities for Valentine's Day while Michael heads to New York City for a conference with the corporate heads. After showing the documenters a tour of his favorite city, Michael accidentally lets slip to the others at the conference that he and Jan hooked up, and he finds himself in hot water when Jan and the new CFO of Dunder-Mifflin hear the story. Back in Scranton, Pam becomes irked when she discovers that Roy hasn't gotten her anything for Valentine's Day, Dwight struggles to find a gift for Angela, and Kelley talks off Jim's ear about her rather desperate affections for Ryan, who is less than interested.
Episode 15: Boys and Girls
Jan holds a "Women in the Workplace" seminar at Dunder-Mifflin for the paper company's female employees. Michael, feeling more than a bit left out, decides to have his own "seminar" when he takes the male workers down to the warehouse.
Episode 14: The Carpet
When someone soils the carpet in Michael's office, Michael sees it as a form of hatred towards him and realizes for the first time that not everyone may like him. Due to the odor of his office, Michael temporarily switches workspaces with Jim, and while there, Michael reminisces of his pre-management days, reliving pranks with Dwight that he and Todd Packer played on the staff. Meanwhile, Jim realizes why Kelly sits alone in the back of the office as he plays messenger for a childish flirtation between Kelly and Ryan, and Pam tries to cope with the day without Jim to make her laugh.
Episode 13: The Secret
When Michael slips some sly references about Pam in his conversations with Jim, Jim quickly tries to do damage control to make sure that no one else in the office finds about his crush on Pam, all while slamming himself with regret for ever telling Michael in the first place. Jim goes to drastic measures, even bonding with Michael at a Hooters restaurant for lunch. Nonetheless, Jim's efforts do little to keep Michael from revealing the secret, but Jim smooths the situation over with Pam to make it seem like nothing more than a tiny crush in the past. Meanwhile, Dwight conducts an investigation about Oscar's mysterious absence from work, and what Dwight finds, though it goes way over his head, is surprising.
Episode 12: The Injury
When Michael burns his foot with his George Foreman mini-grill, he requires the entire office staff to work around his new injury. When the workers aren't so keen on obliging, Michael gets angry and calls in a man in a wheelchair to put out the message that disabled people are people too. Meanwhile, Dwight acts stranger than usual, acting really nice and helpful towards Pam. It isn't until the end of the day when everyone realizes that the car accident Dwight was in earlier that day gave him a concussion (but was overshadowed by Michael's dramatization of his own burn), and Jim and Michael immediately take him to the hospital. Needless to say, Michael doesn't appreciate the extra attention that the doctors and nurses pay Dwight.
Episode 11: Booze Cruise
Michael takes the entire Dunder-Mifflin staff on a motivational cruise aboard a party boat on Lake Wallenpaupack, but his planned presentation is bogged down by numerous distractions, including a dance contest, limbo, snorkel shots, and the pushy Captain Jack. Also, Jim and Katy's relationship hits the rocks as Roy and Pam finally set a wedding date, which does more than disappoint Jim, and by the end of the night, Michael's motivational cruise doesn't go completely to waste when he shares a heart-to-heart with one of the workers.
Episode 10: Christmas Party
Michael hosts a Christmas party at the office, but somehow manages to decrease the holiday cheer when he changes the arranged secret Santa pairs to a game of "Yankee Swap", where everyone gives their pre-bought presents to a different, random worker. To boost morale, Michael introduces vodka shots while the others compete for an iPod, Jim hopes that his sentimental present, meant for Pam, doesn't end up with Dwight, and Angela becomes enraged about Michael's party changes.